Hotel Torre Azul El Arenal ★★★★

There were some flaws but overall it is a good hotel and our stay was pleasant. You pay fair price for what you get. Beautiful comfortable lounge with elegant design; small but cosy spa.

Please fix the second elevator.

Staff friendly. Room lovely and pool area good.

Too far up a steep hill.

Thin walls without any sound isolation, couldn’t sleep at night due to noise from other rooms

Standard

Balcony is not safe.

The staff were all lovely and helpful, breakfast was good, all fresh food and lots to choose from. The spa is wonderful and very reasonable for the 2 hours for the price. Having a fridge in the room was a bonus.

The only thing I would suggest is getting net curtains on the windows as we were overlooked by an apartment block and had to keep the curtains closed when in the room. Could have done with a kettle on there room too.

The rooms are very spacious and very clean. There's daily cleaning between 10am and 1pm. The staff is very nice and always helpful. The buffet breakfast had a nice range to choose from, with hot and cold food. The dinner buffet was good, varied every night. The hotel is located 5 mins walk up hill from the beach (Playa de S'Arenal) We did not use the spa facilities or the pool but it looked pretty decent.

The soundproofing is quite poor, you can hear people in the hallway + in the rooms next door (our neighbours kept speaking very loudly late at night, I had to ask the reception to get involved). The aircon is not super strong, it is a HVAC system built into the rooms with the vent being in between the bedroom and room entrance/bathroom. We did not feel much difference between the outside / inside when the aircon was on the coldest and highest fan setting. It was a nice temperature overall once you acclimate to it. The TV in the room is a bit dated and I needed to reset it to have access to the local channels. Smart TVs in all the rooms would be appreciated. The bed were quite firm, a range of pillows would've been nice (only had soft microfibre ones). Some renovation/upgrading work is definitely needed to improve these issues for a 4* hotel. When we arrived on our first night, there was an overbooking issue and we were given the choice between the room we booked for our full stay, or if we accepted to stay in a different room for one night and the rest of the stay in the room booked. Compensation was dinner included for our stay (we only had booked breakfast) and spa access. Not a big issue for us as we didn't mind too much but maybe a lack of organisation between booking systems. The 'emergency' room we were given for the first night was on the top floor (13th) and had a sea view, right behind the hotel sign. It was smaller than the normal rooms and did not have a fridge, but there was still a good aircon unit and a smart tv. We even had access to the roof terrace which was beautiful at sunset time. The only downside the 'emergency' room was that it's located right next to the lift / elevator room which makes some clicking and mechanical noise every time the lifts are in use. At night it wasn't such a big problem as there was less traffic, but can be disturbing for light sleepers.

I Liked everything . As a clean freak the hotel is very cleaned and very good maintained every day , the towels are changed everyday. The location is very good 20 min drive to Palma and near good and viral beaches , I highly recommend renting a car (TopGearMobility).The parking near the hotel is so easy you have parking at the two sides of the main road of the hotel and two big parkings a little bit further without paying anything.The breakfast was very very good ,a nice various buffet .The staff is really helpful and really friendly , the two elevators work perfectlly.I highly reccomend this hotel!

We like all about the hotel (staff, breakfast and dinner, the room...) Just a thank you for all.

Nothing

I really enjoyed the stay, the stay is very friendly especially the male receptionists, always have a smile on their faces and are very welcoming. There is more than enough space in the lobby, bar area and pool, and there was a life guard present! The spa is also lovely and €10 for 2 hour for the facilities, and ofcourse you can add extra such as a massage. The hotel rooms are fine, airco works great, however a friend did accounter a bug/cocroach, but I nothing to cry about. Overall a lovely hotel, easily accessible, hotel quickly books you a taxi, and affordable spa, breakfast and dinner buffet (breakfast is breakfast unfortunately did not try to dinner) it also has restaurant jardin torreo near by and the staff and food is lovely, highly recommend the paella and salmon!

My husband and I recently stayed at Hotel Torre Azul & Spa for four nights, and we had an absolutely wonderful experience. From the moment we arrived, we were impressed by the excellent service provided by the staff. They were always friendly, attentive, and eager to help with any requests we had. The hotel itself is beautifully maintained, with clean and comfortable rooms that made our stay very pleasant. One of the highlights was the pool area, where we found plenty of sun beds available, allowing us to relax and soak up the sun without any hassle. Another great feature of this hotel is its location. It’s within walking distance to a beautiful beach, which made it easy for us to enjoy the sea and sand whenever we wanted. Additionally, there are several bars nearby, providing us with plenty of options for evening entertainment. Overall, our stay at Hotel Torre Azul & Spa was fantastic, and we would highly recommend it to anyone looking for a relaxing and enjoyable getaway.

There was a brief power cut during our stay which meant the lifts was out of service, taking the stairs to the 10th floor in the heat was not the greatest experience.

Standard

Balcony is not safe.

The staff were all lovely and helpful, breakfast was good, all fresh food and lots to choose from. The spa is wonderful and very reasonable for the 2 hours for the price. Having a fridge in the room was a bonus.

The only thing I would suggest is getting net curtains on the windows as we were overlooked by an apartment block and had to keep the curtains closed when in the room. Could have done with a kettle on there room too.

The rooms are very spacious and very clean. There's daily cleaning between 10am and 1pm. The staff is very nice and always helpful. The buffet breakfast had a nice range to choose from, with hot and cold food. The dinner buffet was good, varied every night. The hotel is located 5 mins walk up hill from the beach (Playa de S'Arenal) We did not use the spa facilities or the pool but it looked pretty decent.

The soundproofing is quite poor, you can hear people in the hallway + in the rooms next door (our neighbours kept speaking very loudly late at night, I had to ask the reception to get involved). The aircon is not super strong, it is a HVAC system built into the rooms with the vent being in between the bedroom and room entrance/bathroom. We did not feel much difference between the outside / inside when the aircon was on the coldest and highest fan setting. It was a nice temperature overall once you acclimate to it. The TV in the room is a bit dated and I needed to reset it to have access to the local channels. Smart TVs in all the rooms would be appreciated. The bed were quite firm, a range of pillows would've been nice (only had soft microfibre ones). Some renovation/upgrading work is definitely needed to improve these issues for a 4* hotel. When we arrived on our first night, there was an overbooking issue and we were given the choice between the room we booked for our full stay, or if we accepted to stay in a different room for one night and the rest of the stay in the room booked. Compensation was dinner included for our stay (we only had booked breakfast) and spa access. Not a big issue for us as we didn't mind too much but maybe a lack of organisation between booking systems. The 'emergency' room we were given for the first night was on the top floor (13th) and had a sea view, right behind the hotel sign. It was smaller than the normal rooms and did not have a fridge, but there was still a good aircon unit and a smart tv. We even had access to the roof terrace which was beautiful at sunset time. The only downside the 'emergency' room was that it's located right next to the lift / elevator room which makes some clicking and mechanical noise every time the lifts are in use. At night it wasn't such a big problem as there was less traffic, but can be disturbing for light sleepers.

I Liked everything . As a clean freak the hotel is very cleaned and very good maintained every day , the towels are changed everyday. The location is very good 20 min drive to Palma and near good and viral beaches , I highly recommend renting a car (TopGearMobility).The parking near the hotel is so easy you have parking at the two sides of the main road of the hotel and two big parkings a little bit further without paying anything.The breakfast was very very good ,a nice various buffet .The staff is really helpful and really friendly , the two elevators work perfectlly.I highly reccomend this hotel!

We like all about the hotel (staff, breakfast and dinner, the room...) Just a thank you for all.

Nothing

I really enjoyed the stay, the stay is very friendly especially the male receptionists, always have a smile on their faces and are very welcoming. There is more than enough space in the lobby, bar area and pool, and there was a life guard present! The spa is also lovely and €10 for 2 hour for the facilities, and ofcourse you can add extra such as a massage. The hotel rooms are fine, airco works great, however a friend did accounter a bug/cocroach, but I nothing to cry about. Overall a lovely hotel, easily accessible, hotel quickly books you a taxi, and affordable spa, breakfast and dinner buffet (breakfast is breakfast unfortunately did not try to dinner) it also has restaurant jardin torreo near by and the staff and food is lovely, highly recommend the paella and salmon!

My husband and I recently stayed at Hotel Torre Azul & Spa for four nights, and we had an absolutely wonderful experience. From the moment we arrived, we were impressed by the excellent service provided by the staff. They were always friendly, attentive, and eager to help with any requests we had. The hotel itself is beautifully maintained, with clean and comfortable rooms that made our stay very pleasant. One of the highlights was the pool area, where we found plenty of sun beds available, allowing us to relax and soak up the sun without any hassle. Another great feature of this hotel is its location. It’s within walking distance to a beautiful beach, which made it easy for us to enjoy the sea and sand whenever we wanted. Additionally, there are several bars nearby, providing us with plenty of options for evening entertainment. Overall, our stay at Hotel Torre Azul & Spa was fantastic, and we would highly recommend it to anyone looking for a relaxing and enjoyable getaway.

There was a brief power cut during our stay which meant the lifts was out of service, taking the stairs to the 10th floor in the heat was not the greatest experience.

The hotel was well-maintained, spa service was great. Breakfast had a lot of variety. The pool was clean and nice. The staff was very helpful. The room was cleaned every day.

There weren't enough vegetarian options at the buffet. The wifi was devastating, had to use my data while I was there. There was one receptionist who looked confused all the time. We stayed in room 1108 and the AC kept turning on and off and made weird noises throughout the night. Would also recommend that breakfast should be till 11am.

Staff friendly. Room lovely and pool area good.

Too far up a steep hill.

Thin walls without any sound isolation, couldn’t sleep at night due to noise from other rooms